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You can contact our hotline on working days Monday till Friday from 8.00 am to 6.00 pm CET. The Hotline is not available on public holidays in Hesse (Germany).

Please create a support request via the PBS Customer Support Portal (logon required).

If you require assistance with the Support Portal, e-mail hotlinepbs-softwarecom.

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If you want to send an informal request by email to our support, we need the following data:

Company name and address
Name, address and phone number of contact
Name of affected PBS archive add on or PBS product
PBS program level
SAP release and hot package

Contact our experts for any questions or problems:

Our hotline is available:

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